Frequently Asked Questions

Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.

What payment methods do you accept?

We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options.

How can I track my order?

Once your order completes processing (typically 1-3 business days), we will provide you with a tracking number via email with your tracking information. You can use this tracking number to monitor the status of your shipment and get real-time updates on its delivery progress.

What is your return and exchange policy?

Due to the nature of our products, we do not accept returns or exchanges.

However, your experience matters to us.

If your order arrives damaged or there is an issue with your product, please reach out within 7 days of delivery and we’ll make it right.

We’re a small, independent brand and truly care about every order—thank you for understanding.

Do you offer free shipping?

Yes, we offer free shipping on orders above a $75. Please check our shipping policy for more details on eligibility and delivery timeframes.

Didn't find what you were looking for? Feel free to contact us at any time.