This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our site.

Information We Collect

When you visit our site, we automatically collect certain information about your device and how you interact with our website.

This may include:

• Browser type and device information

• IP address and time zone

• Pages viewed, products browsed, and search activity

• Cookies and usage data

We collect this information to improve your experience and better understand how our site is used.

Order Information

When you make a purchase, we collect information necessary to process your order, including:

• Name

• Billing and shipping address

• Payment details

• Email address

• Phone number

This information is used to:

• Process and fulfill your order

• Communicate with you

• Provide order confirmations and updates

• Screen for fraud or risk

How We Use Your Information

We use your personal information to:

• Provide products and services

• Process payments and ship orders

• Communicate with you

• Improve our website and customer experience

• Send marketing emails (only if you opt in)

Sharing Your Information

We share your information only as needed to operate our business, including with:

• Shopify (our ecommerce platform)

• Payment processors

• Shipping and fulfillment providers

We may also share information if required by law or to protect our rights.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic.

You can adjust your browser settings to disable cookies at any time, though this may affect site functionality.

Your Rights (California Residents)

If you are a California resident, you have the right to:

• Request access to your personal information

• Request correction or deletion of your data

• Know how your data is used

To make a request, please contact us at the email below.

Data Retention

We retain your information for our records unless you request its deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

Contact Us

If you have any questions or would like to request access or deletion of your data, please contact us via our contact form below or at support@petalandlume.com.

✨ Last updated: 3/28/2026